Submit your problem to IBM® Software Support

You can submit your problem in one of two ways:

Web site: Go to the "Service requests & PMRs" web page at https://www-946.ibm.com/support/servicerequest/Home.action. Enter your information into the appropriate problem submission tool.
Phone: For the phone number to call in your country, see the contacts page of the Software Support Handbook at https://www.ibm.com/planetwide/ and click the name of your geographic region.

If the problem you submit is for a software defect or for missing or inaccurate documentation, IBM® Software Support will create an Authorized Program Analysis Report (APAR). The APAR describes the problem in detail. Whenever possible, IBM® Software Support will provide a workaround for you to implement until the APAR is resolved and a fix is delivered.

IBM® publishes resolved APARs on the IBM® product support Web pages daily, so that other users who experience the same problem can benefit from the same resolutions. You can search for HATS related APARs on the HATS support site at https://www.ibm.com/mysupport/s/topic/0TO0z0000006v6xGAA/host-access-transformation-services.