HAT0362

HATS License key is missing. Default assigned. For more information on licensing enablement, see the InfoCenter at ({0}).

If the licenseHardLimit value in runtime.properties is missing, the message HAT0362 is issued, and the HATS server only allows two connections to be established.

{0} is the address of the Information Center.

To resolve this condition and allow more than two users to access the HATS application, you must restore the licenseHardLimit value in the runtime.properties file and restart your application. The value for licenseHardLimit is a case-sensitive string placed into the runtime.properties file when you enable the HATS runtime licenses. You can obtain the correct value for licenseHardLimit from one of the following places:
  • The EAR project created in your HATS Toolkit workspace contains a copy of the runtime.properties file that should contain the correct value for licenseHardLimit. The location of the runtime.properties file is shared_install_directory\plugins\com.ibm.hats_nnn\predefined\projects\earProject\runtime.properties, where shared_install_directory is the shared resources directory where you installed the HATS offering using IBM® Installation Manager and nnn is the version and build level of HATS.
  • If you have other HATS .ear files deployed to your server, each has a runtime.properties file, which should contain the correct value for licenseHardLimit.
Copy the licenseHardLimit value to the runtime.properties file in the .ear file causing the problem and restart the HATS application.

For more information see Enabling HATS runtime and license settings.

If your HATS application is running in a vertically clustered environment, verify that you have followed the instructions for configuring HATS in this type of environment. Failure to follow the instructions could make worse the conditions that cause the HAT0362 message to be issued. See Configuring HATS applications in a clustered environment.