Welcome
Managing change and releases
Learn how to manage change and release in the product.
Using Rational® ClearQuest® for Windows® client
Welcome to the Rational® ClearQuest® for Windows® client; the Microsoft™ Windows interface to Rational ClearQuest. You can use Rational ClearQuest to perform daily activities after the schema developer and administrator define and set up the schema, schema repository, and user database.
Using records to store change requests
Printing a record
You can print records for hard-copy versions and for the ability to review record information when you are disconnected from the database.

IBM ClearQuest 10.0.9
Overview
Learn general information about the product.
Installing
Learn how to install the product.
Upgrading and migrating
Learn how to upgrade and migrate data for the product.
Administering
Learn how to administer the product.
Reporting
Learn how to generate reports for the product.
Developing
Learn how to develop schemas by using the Rational® ClearQuest® Designer.
Managing change and releases
Learn how to manage change and release in the product.
- Using your Rational® ClearQuest® Web client
  Rational® ClearQuest® Web is a browser-based interface to Rational ClearQuest that runs on Windows, the UNIX system, and Linux. You can track defects and change requests in Rational ClearQuest Web through this interface. When a session times out, you can re-authenticate and continue where you left off because the state of the user interface is retained.
- Using the Rational® ClearQuest® Client
  Use the Rational® ClearQuest® Client to submit, modify, and track change requests and to analyze project progress.
- Using Rational® ClearQuest® for Windows® client
  Welcome to the Rational® ClearQuest® for Windows® client; the Microsoft™ Windows interface to Rational ClearQuest. You can use Rational ClearQuest to perform daily activities after the schema developer and administrator define and set up the schema, schema repository, and user database.
  - Understanding security and privileges
  - Working with databases
  - Modifying the user profile
  - Customizing the client and display settings
  - Using records to store change requests
    - About records
      A Rational® ClearQuest® database contains different types of records, as defined in the Designer. You can use different types of records for different projects and purposes. Each record type has unique fields and data requirements.
    - Record types
      A record type is the layout or format for a particular type of change request. It defines the actions, fields, forms, behaviors, and possibly the state information associated with a record. Each record type is associated with its own state model, forms, and hooks, which control the collection and viewing of data for that type of change request.
    - Record states and state transitions
      Change requests move through a life cycle from submission through resolution. Each stage in this life cycle is called a state, and each movement from one state to another is called a state transition.
    - Finding and viewing a record
      Each record is assigned a unique ID. If you know the ID of the record you want to work with, you can search for it specifically.
    - Modifying a single record
      All records in the database can be modified to update or correct information. If you are modifying a state-based record, modification can also involve changing the state.
    - Modifying multiple records
      In situations where you want to make the same modification to more than one record, you can modify multiple Rational® ClearQuest® records at one time.
    - Changing the state of a record
      You can change the state of a state-based record if at least one change-state action is defined in the schema.
    - Marking a duplicate record
      If two records are similar, you can place one in a Duplicate state. A record can be a duplicate of only one record, but it can have more than one duplicate.
    - Printing a record
      You can print records for hard-copy versions and for the ability to review record information when you are disconnected from the database.
    - Submitting a record
      You can submit a record using any record type defined in the schema.
    - Viewing the history of a record
      You can view the history of a record to see what actions have been performed against it since it was submitted.
    - Changing the font display on a record form
      You can change the fonts on a record form to customize the display for accessibility reasons or other personal preferences.
    - Defining a record template with default values
      You can create a record template with default values if you frequently submit records that contain identical information.
  - Adding attachments to records to store additional information
  - Using queries to find records
  - Viewing query results in reports
  - Analyzing query results in charts
  - Working with database replicas
- Using Rational® ClearQuest® ALM
  The application lifecycle management (ALM) packages and ALM schema provide out-of-the-box solutions for ensuring ALM best practices in your new or existing Rational® ClearQuest® change management system.
Integrating
You can integrate Rational® ClearQuest® with other software by adding packages to existing schema.
Extending product function
Learn how to extend the product.
Reference
Review reference information for the product.
Tutorials

Printing a record

You can print records for hard-copy versions and for the ability to review record information when you are disconnected from the database.

About this task

To print a record:

Procedure

Open the record and click the print icon on the Rational® ClearQuest® toolbar.
If a message window opens indicating that you need to associate a report format with the record type:
1. Click Yes.
2. In the Print Record window, click Associate Format.
  The Select Report Format window opens.
3. In the Select Report Format window, navigate the Workspace and select a report format. Then click OK.
4. When the Print Record window becomes active, click Print.

What to do next

Your Rational® ClearQuest® administrator or someone with the Super User privilege can associate a report format with a record type for all users by selecting the Apply to all users check box in the Print Record Setup window.