Job status of a submitted job is continually shown as running on dynamic agent

From Dynamic Workload Console, you can see a dynamic agent, but the job status of a submitted job is continually in the running state.

Cause and solution:

A possible cause might be that the master domain manager local hostname is not known in the network of the agent because it is in a different DNS domain.

Open the JobDispatcherConfig.properties file and edit the parameter JDURL=https://<localhostname>

See the Administration Guide for more details about editing this file.