Installing Devices When Upgrading Personal Communications

If you have upgraded from Personal Communications Version 4.3 to Version 5.0 in Windows® 2000, you may receive the following error message when trying to use some IBM® Plug-and-Play adapters.

"PCSCOAX051 - The 3270 Plug and Play Adapter could not be found.
Please check that the adapter device drivers and the card are
correctly installed."

This message appears because Personal Communications 5.0 uses the Other devices category of device driver in Windows® 2000, while Personal Communications 4.3 uses the Multifunction adapters category. Also, Windows® 2000 does not provide a Have Disk option if it already has a .INF file that matches the adapter and the new .INFspecifies an adapter of a different category. Certain IBM® Plug-and-Play adapters that were used and devices that were supported by Personal Communications 4.3 in Windows® 2000 will be affected if Personal Communications 5.0 is installed. The adapters are as follows:

IBM® 3270 Emulation PCI Adapter
IBM® 5250 Express PCI Adapter
IBM® 5250 PCI Adapter
IBM® 5250 Express ISA Adapter, when the adapter's Plug-and-Play BIOS is enabled
IBM® PCI Multiprotocol SDLC Adapter

The following procedure should be used when installing IBM® Plug-and-Play adapters under Windows® 2000 when upgrading from Personal Communications 4.3 to Personal Communications 5.0. The IBM® 3270 Emulation PCI Adapter is used as an example in this procedure.

Add a new device (from Personal Communications 5.0) for the adapter.
This step prompts Windows® 2000 to make a private copy of the Personal Communications 5.0 .inf file for this adapter.
1. Begin adding the new device, using the Add/Remove Hardware option in the Control Panel.
2. Click Add a new device in the Choose a Hardware Device panel.
3. Click No, I want to select the hardware from a list in the Find New Hardware panel.
4. Scroll down the list in the Hardware Type panel and select Other devices.
5. When selecting the device driver, do not use the manufacturers or models listed. Instead, click Have Disk and specify the directory in which Personal Communications 5.0 was installed. The default directory is C:\Program Files\Personal Communications.
6. The Select a Device Driver panel lists the IBM® Plug-and-Play adapters supported by Personal Communications 5.0. Select IBM® PCI 3270 Emulation Adapter from the list and click Next.
7. Click Next in the Start Hardware Installation panel.
8. Click Finish in the Completing the Add/Remove Hardware wizard panel.
9. Do not restart the computer when prompted. If you accidentally restart the computer, continue with step 2 after rebooting.
Delete both the old device (from Personal Communications 4.3) and the new device (from Personal Communications 5.0) for this adapter. This step ensures that the new device can be installed properly.
1. Click the System icon in the Control Panel.
2. Select the Hardware tab in the System Properties panel.
3. Click Device Manager.
4. Delete the old Personal Communications 4.3 device for this adapter, using the following steps.
  1. Expand the Multifunction adapters entry in the list of devices in the Device Manager.
  2. Select IBM® PCI 3270 Emulation Adapter in the list and then press mouse button 2.
  3. Select Uninstall from the list of options.
  4. Complete the removal. The list of devices in the Device Manager will be updated.
5. Delete the new Personal Communications 5.0 device for this adapter, using the following steps.
  1. Expand the Other devices entry in the list of devices in the Device Manager.
  2. Select IBM® PCI 3270 Emulation Adapter in the list and then press mouse button 2.
  3. Select Uninstall from the list of options.
  4. Complete the removal. The list of devices in the Device Manager will be updated.
6. Close the Device Manager and exit the System Properties panel.
Reinstall a new device (from Personal Communications 5.0) for this adapter.
1. Begin adding the new device, using the Add/Remove Hardware option in the Control Panel.
2. The Add/Remove Hardware wizard will begin the installation process. Click Next in the Welcome to the Found New Hardware panel.
3. Click Display a list of known drivers for this device so that I can choose a specific driver in the Install Hardware Device Drivers panel.
4. The Select a Device Driver panel displays a Models listbox. Select IBM® PCI 3270 Emulation Adapter and click Next.
5. The Start Device Driver Installation panel will be displayed.
  Note:
  The name of the adapter should be displayed with a big yellow question mark icon, indicating that this device belongs to the Other devices class. If this is the case, click Next. However, if the big yellow question mark icon does not appear, you have selected the wrong device driver. You should then click Back and go to the Select a Device Driver panel. You should then choose another device driver from the Models listbox.
6. Click Finish in the Completing the Found New Hardware wizard panel.
7. Reboot the system when prompted to do so.
You now should be able to use the adapter under Personal Communications 5.0.