Fixing Java virtual machine (JVM) issues in the help system
In the help system, if you receive errors that are related
to the Java™ virtual machine (JVM), such as Failed to create the Java Virtual Machine, you can troubleshoot
those issues.
Procedure
Use of these workarounds:
- In the PATH environment variable, add the path to the Java Runtime Environment for your product.
- Open the help.ini file and increase the heap size for your Java virtual machine settings. Example: -Xmx1024m