Welcome
Administering
Learn how to administer the product.
Administering Rational® ClearQuest® Web
This section discusses how to administer Rational® ClearQuest® Web.
Configuring e-mail transports
You can configure Rational® ClearQuest® Web to use either the SMTP (Simple Mail Transfer Protocol) or MAPI (Messaging Application Programming Interface) mail transport protocol.
Configure MAPI
This section discusses how to configure Rational® ClearQuest® Web to use the MAPI mail transport in matched code-page deployments.

IBM ClearQuest 10.0.9
Overview
Learn general information about the product.
Installing
Learn how to install the product.
Upgrading and migrating
Learn how to upgrade and migrate data for the product.
Administering
Learn how to administer the product.
- Administering Rational® ClearQuest®
  Learn how to administer the Rational® ClearQuest®.
- Administering Rational® ClearQuest® Web
  This section discusses how to administer Rational® ClearQuest® Web.
  - About Rational® ClearQuest® Web server
    Rational® ClearQuest® Web server provides server-side support for WAN interfaces to Rational ClearQuest.
  - Configuring Rational® ClearQuest® Web with the Site Configuration window
    You customize many Rational® ClearQuest® Web server and application settings by using the Site Configuration window.
  - Customizing security
    Rational® ClearQuest® Web provides security that affects only the behavior of the Rational ClearQuest Web application.
  - Rational® ClearQuest® and single sign-on
    You can configure Rational® ClearQuest® for single sign-on with Lightweight Third-Party Authentication (LTPA), OpenID Connect, and Security Assertion Markup Language 2.0 (SAML2).
  - Configuring strong authentication with smart cards
    Smart card authentication is appropriate for deployments where security requirements dictate stronger authentication than using a Rational® ClearQuest® user name and password.
  - Configuring and maintaining full-text search
    Some administrative tasks are required to configure and maintain the Rational® ClearQuest® full-text search feature.
  - Configuring and customizing the type-ahead feature
    The type-ahead feature enables users to use a choice-list drop-down as a search field to find and select items in the choice-list. This feature must be configured before it can be used. It can also be customized.
  - Configuring e-mail transports
    You can configure Rational® ClearQuest® Web to use either the SMTP (Simple Mail Transfer Protocol) or MAPI (Messaging Application Programming Interface) mail transport protocol.
    - Configure SMTP
      The procedure for configuring Rational® ClearQuest® Web to use the SMTP mail transport differs depending on the operating system on which the Rational ClearQuest Server is running.
    - Configure MAPI
      This section discusses how to configure Rational® ClearQuest® Web to use the MAPI mail transport in matched code-page deployments.
      - Configuring Microsoft Exchange Server for MAPI
        Configure Microsoft™ Exchange Server to use with the MAPI mail transport.
      - Configuring Rational® ClearQuest® Web servers for MAPI
        Configure the Rational® ClearQuest® Web server hosts to use the MAPI mail transport
      - Configuring site email options for MAPI
        Configure email options for MAPI.
  - Configuring integrations for Collaborative Lifecycle Management
    You can configure and use the Rational® ClearQuest® solution for Collaborative Lifecycle Management (CLM) integrations with Rational ClearQuest to connect the work of all team members. The Rational ClearQuest solution for CLM integrations, which are based on Jazz™ technology and the open architecture of Open Services for Lifecycle Collaboration (OSLC), include IBM® Rational Team Concert™, IBM Rational Quality Manager, and IBM Rational DOORS® Next Generation. Collaborative Lifecycle Management integrations with Rational ClearQuest Web are also referred to as the Rational ClearQuest Bridge.
  - Managing OSLC integrations in a load-balanced deployment
    By default, Open Services for Lifecycle Collaboration (OSLC) configuration settings for Rational® ClearQuest® are stored in files on the server. In a load-balanced environment, you can store these settings as master properties in the schema repository for shared use by all the servers in the deployment.
  - Using Rational® ClearQuest® to prefill OSLC 2.0-linked records
    You can configure Rational® ClearQuest® to prefill field values when opening the creation dialogs for associated OSLC 2.0 projects. When a creation dialog displays, values for designated fields in the new record are initialized using content from configured fields of the initiating Rational ClearQuest record.
- Administering Rational® ClearQuest® Multisite
  Administering Rational® ClearQuest® Multisite
Reporting
Learn how to generate reports for the product.
Developing
Learn how to develop schemas by using the Rational® ClearQuest® Designer.
Managing change and releases
Learn how to manage change and release in the product.
Integrating
You can integrate Rational® ClearQuest® with other software by adding packages to existing schema.
Extending product function
Learn how to extend the product.
Reference
Review reference information for the product.
Tutorials

Configure MAPI

This section discusses how to configure Rational® ClearQuest® Web to use the MAPI mail transport in matched code-page deployments.

Important: The Rational® ClearQuest® Email 1.x package and MAPI support are deprecated. For enhanced email support, use the Rational® ClearQuest® EmailPlus 2.1 package. For more information, see EmailPlus package.

Configuring Rational® ClearQuest® Web to use the MAPI mail transport for email notification in matched code-page deployments consists of the following tasks: