The ITUP processes

ITUP describes a comprehensive set of processes within an IT organization. Each process is defined by:

Tool Mentors that describe best practice use of IBM® tools in a process context

Tool mentors help users identify which IBM® products and solutions can be used to perform specific process activities and details their appropriate use. By following this guidance users can reduce time, effort, and errors, and get the maximum value out of their investments.

Role definitions, responsibilities, and resources

ITUP describes the roles and responsibilities of all actors in the process model. Users can identify their roles and understand the activities they need to perform and the tools available to help them.

Work products and other information

ITUP describes all work products, often referred to as artifacts, produced as output or required as input by processes and activities. Other information such as key terms and concepts are also defined.

Scenarios describing common problems and best practice solutions

Scenarios help users understand how real world problems can be addressed with process improvement and integration, proper tool use, and defined roles and responsibilities.