Prerequisites

  • The base version IBM personal Communications V14.0.x.0 full Installer must be installed in the system prior to the installation of higher version of RefreshPack update installer.
  • The user must be Administrator to perform the Upgrade and Rollback for the base version is less than 14.0.5.0 .
Note:
From 14.0.5.0 onwards, the Auto-upgrade feature allows Windows users who are not part of the “Administrator” group (Standard User). A Standard User can upgrade to the latest version with a base version of 14.0.5.0 or higher only.