Web-based help content

Remote help is available and is enabled by default. You can use remote help to retrieve the latest product documentation from the web. Other alternatives are available for those who are working offline or who lack access to the Internet altogether. In any case, the installation provides only a small percentage of the help that is available.

You can access the help content in three ways:
  • Access the content from the web. In this case, you always have the most up-to-date information.
  • Download help and access the content locally. Select this option if your internet access is limited or your internet speed is slow.

    After your product installation is complete, you must download the help content so that you can work while disconnected from the Internet. After you perform this initial download, the help content is automatically updated each time that you open the product if an Internet connection is available. When you select this option for multiple products, all products that are installed in the same package group use the same local help repository.

  • Access help from a server on your intranet. Select this option if your system administrator advises you to do so.

    In this case, a system administrator deploys the help content on an intranet server so that you can work behind a firewall and receive periodic updates. Your administrator can provide you with the host, port, and path.

If you are an administrator and want users to access help content from an intranet server, see the Installation Manager documentation for instructions to install the help WAR file on a server.