Understanding IBM® program support

The IBM® Customer Engineering Program Support structure helps you resolve problems with IBM® products, and ensures that you can make the best use of your IBM® computing systems.

Program support, provided by the IBM® Support Center and the change team, is available to all licensed users of IBM® licensed programs. Read these topics so that you understand how to work with the IBM® Support Center before you begin to document your problem.

Read these topics so that you understand how to work with the IBM® Support Center before you begin to document your problem.