Welcome
Developing
Learn how to develop schemas by using the Rational® ClearQuest® Designer.
Developing Schemas
You can develop or modify schemas with the Rational® ClearQuest® Designer.
Using hooks to customize your workflow
This topic provides guidelines for using hooks to implement your workflow.

IBM ClearQuest 10.0.9
Overview
Learn general information about the product.
Installing
Learn how to install the product.
Upgrading and migrating
Learn how to upgrade and migrate data for the product.
Administering
Learn how to administer the product.
Reporting
Learn how to generate reports for the product.
Developing
Learn how to develop schemas by using the Rational® ClearQuest® Designer.
- Developing Schemas
  You can develop or modify schemas with the Rational® ClearQuest® Designer.
  - Understanding the functions of the Rational® ClearQuest® schema developer
    This topic provides an overview of the tasks typically performed by a schema developer.
  - Overview of the Rational® ClearQuest® Designer interface
    The Rational® ClearQuest® Designer includes several different windows, or views, that you will use to perform your schema development tasks.
  - Rational® ClearQuest® schemas
    This topic explains the concept of a Rational® ClearQuest® schema.
  - Customizing a schema
    To modify how change requests are handled, you need to use the Designer to customize the records and fields of a schema.
  - Schemas and packages
    This topic explains the concept of using schemas and packages in Rational® ClearQuest®.
  - Packages and integrations
    This topic explains the concepts of Rational® ClearQuest® packages and integrations.
  - Test Management and Requests
    You can use the ClearQuest® TestManagement and Requests feature to create and track test plans and add approval processes to the record.
  - Working with Forms
    You must create a record form for each record type in your schema. You can also define a submit form for each record type.
  - Creating a security model
    This topic provides an overview of the process to create a security model.
  - Using hooks to customize your workflow
    This topic provides guidelines for using hooks to implement your workflow.
    - Hooks
      This topic explains the concept of Rational® ClearQuest® hooks.
    - Field hooks
      This topic explains the concept of a Rational® ClearQuest® field hook.
    - Action hooks
      This topic explains the concept of a Rational® ClearQuest® Web client action hook.
    - Execution order of field and action hooks
      Field and action hooks are run at predetermined times and in a predetermined order.
    - Record scripts
      This topic explains the concept of Rational® ClearQuest® Web client record scripts.
    - Global scripts
      This topic explains the concept of Rational® ClearQuest® global scripts.
    - Writing external applications
      You can write an external application in VBScript or Perl to perform tasks against a Rational® ClearQuest® database.
    - Using the Rational® ClearQuest® API
      This topic provides an overview of the tasks you can perform with the Rational® ClearQuest® Web client API.
    - Common API calls
      This topic lists the basic building blocks from which you can create hooks.
    - Finding text in hook scripts
      You can search for specific script text in your hooks. The search includes all hooks in the schema; you do not have to specify a particular hook.
  - Record locking
    When multiple users attempt to simultaneously update a record, the database locking model ensures that the update from each user succeeds as a unit, but each update overwrites the previous update.
  - Customizing the Web
    The Designer provides many ways to customize the underlying schema and functionality that the Rational® ClearQuest® Web client accesses.
  - Rational® ClearQuest® email
    This topic provides a description of the supported Rational® ClearQuest® Web client email features.
  - Importing and exporting data
    This topic describes how to import and export data between Rational® ClearQuest® databases, and how to import data into a Rational ClearQuest database from another defect tracking system.
Managing change and releases
Learn how to manage change and release in the product.
Integrating
You can integrate Rational® ClearQuest® with other software by adding packages to existing schema.
Extending product function
Learn how to extend the product.
Reference
Review reference information for the product.
Tutorials

Using hooks to customize your workflow

This topic provides guidelines for using hooks to implement your workflow.

You can use predefined hooks to implement your workflow. You can also use the Rational® ClearQuest® Application Programming Interface (API) to customize these predefined hooks, to write your own hooks, and to write external applications for performing tasks on a Rational® ClearQuest® database.

This information describes how to work with hooks and the Rational® ClearQuest® API.

For more information about the Rational® ClearQuest® API, see the Rational® ClearQuest® API Reference. The Rational® ClearQuest® API reference pages provide an online reference guide for all Rational® ClearQuest® API calls.
To learn about using hooks in the Web environment, see Using hooks in Rational® ClearQuest® Web
For an indexed list of sample hook scripts, go to http://www.ibm.com/developerworks/rational/library/4236.html. You can also get this list by going to http://www.ibm.com/developerworks/rational/products/clearquest and clicking Rational® ClearQuest® hooks index.