About the Rational® ClearQuest® Report Server for Crystal Reports

Use the Rational® ClearQuest® Report Server for Crystal Reports to run data-pull reports on the ClearQuest® Web server. Use the Report Launcher for Rational® ClearQuest® to provide access to reports on a shared file server.

The Rational® ClearQuest® Report Server for Crystal reports is an optional ClearQuest® component that can be installed with the Rational® Installation Manager. The server works together with the Crystal Reports, version for Eclipse (formerly Crystal Reports Java™ Reporting Component (JRC)) to start SAP Crystal Reports from ClearQuest®. The Crystal Reports, version for Eclipse is a separate component available from SAP that must be installed and configured along with the Rational® ClearQuest® Report Server for Crystal Reports.
Attention: SAP has changed the name of Crystal Report viewer, from "Crystal Reports Java Reporting Component (JRC) to "Crystal Reports, version for Eclipse". ClearQuest® still works with JRC, but it is recommended that you upgrade to the latest Eclipse version. If you upgrade, you should also upgrade Crystal Rerport Designer "SAP Crystal Reports 2025".

You can use the Rational® ClearQuest® Report Launcher to run Crystal Reports by deploying it on the same WebSphere® server where the Rational® ClearQuest® Report Server for Crystal Reports is deployed.

The following figures provide examples of how you might configure the Rational® ClearQuest® server components. You might decide to configure these components based on the server load, or your preference to have a dedicated WebSphere® Application Server for reporting.

In the first figure, the Rational® ClearQuest® Report Server for Crystal Reports and the Rational® ClearQuest® Web server reside in the same IBM® WebSphere® Application Server instance.

This figure shows the Rational ClearQuest Report Server for Crystal Reports, configured with the Crystal Reports Java Reporting Component, in a box on the left. The Rational ClearQuest Report Server for Crystal Reports communicates with the ClearQuest Web server, represented by a box on the right. Both the ClearQuest Report Server for Crystal Reports and the Rational ClearQuest Web server reside in a single WebSphere Application Server instance, represented by an outer box. A dashed box with the Report Launcher for ClearQuest shows that this optional component can also be installed to run and view reports.

In the next figure, the Rational® ClearQuest® Reports Server for Crystal Reports and the ClearQuest® Web server reside in separate WebSphere® Application Server instances.

This figure shows two WebSphere Application Server instances; one on the left and another on the right. The WebSphere Application Server instance on the left contains the Report Server for Crystal Reports, configured with the Crystal Reports Java Reporting Component. The WebSphere Application Server instance on the right contains the Rational ClearQuest Web server. The Report Server for Crystal Reports communicates with the Rational ClearQuest Web server.