When to run the utility

Describes the circumstances in which you would use the data capture utility.

Use the data capture utility in these circumstances:
  • An IBM Workload Scheduler process has failed, but the automatic ffdc facility has not detected the failure and run the script for you (see First failure data capture (ffdc))
  • IBM Workload Scheduler is very slow or is behaving in any other abnormal way
  • You are requested to do so by IBM® Software Support

Using the utility when you need to switch to the backup master domain manager

If the master domain manager fails you might decide that you want to switch to the backup master domain manager to keep your scheduling activities running. If you also want to run the data capture utility you have two choices:
Data capture first
Run the data capture utility first to ensure that the information extracted is as fresh as possible. Then run switchmgr.
Switchmgr first
In an emergency situation, where you must continue scheduling activities, run switchmgr immediately and then run the data capture utility on both the new master domain manager and the new backup master domain manager as soon as switchmgr has completed.