Welcome
IBM® Workload Scheduler
Welcome to the IBM® Workload Scheduler documentation, where you can find information about how to install, maintain, and use IBM Workload Scheduler. The documentation has been updated for IBM Workload Scheduler Version 10.1 Fix Pack 6.
Troubleshooting
Troubleshooting engine problems
Gives solutions to problems that might occur with the modules and programs that comprise the basic scheduling "engine" on the master domain manager.
Event management problems
After replying to a prompt, the triggered action is not performed

Product requirements
This section contains links to the IBM® Workload Scheduler Download Documents, System Requirements, and Release Notes.
Fix Pack readmes
For the latest information about a Fix Pack, see the appropriate Readme File.
Product Library in PDF format
This section contains links to the PDF versions of all the publications provided in IBM Documentation for IBM Workload Automation.
Considerations for GDPR readiness
Overview
Mobile Applications Userʼs Guide
Dynamic Workload Console User's Guide
AI Data Advisor (AIDA) User's Guide
Scheduling Job Integrations with IBM Workload Automation
IBM® Workload Scheduler
Welcome to the IBM® Workload Scheduler documentation, where you can find information about how to install, maintain, and use IBM Workload Scheduler. The documentation has been updated for IBM Workload Scheduler Version 10.1 Fix Pack 6.
- Quick Start Guide
- Fix Pack readmes
  For the latest information about a Fix Pack, see the appropriate Readme File.
- Planning and Installation
- User's Guide and Reference
- Administration Guide
- Scheduling with the Agent for z/OS
- Database Views
- High Availability Cluster Environment
- Troubleshooting
  - Getting started
    Gives an overview of what troubleshooting information is contained in this publication, and where to find troubleshooting information which is not included.
  - Logs and traces
    Provides detailed information about logs and traces, and how to customize them and set the logging and tracing levels.
  - Capturing product data
    Describes the facilities available for data capture in the event of problems occurring. It provides full details of the Data capture utility and the provisions for first failure data capture.
  - In-Flight Trace facility
    Describes the tracing facility for troubleshooting the IBM Workload Scheduler engine. This facility is called In-Flight Trace.
  - Troubleshooting performance
    This refers you to the Administration Guide for the resolution of performance problems.
  - Troubleshooting networks
    Describes how to recover from short-term and long-term network outages and offers solutions to a series of network problems.
  - Troubleshooting engine problems
    Gives solutions to problems that might occur with the modules and programs that comprise the basic scheduling "engine" on the master domain manager.
    - Composer problems
    - JnextPlan problems
    - Conman problems
    - Fault-tolerant agent problems
    - Dynamic agent problems
    - Problems on Windows
    - Extended agent problems
    - Planner problems
    - Problems with DB2
    - Problems with Oracle
    - Problems with MSSQL
    - Problems with Informix
    - Application server problems
    - Event management problems
      - Troubleshooting an event rule that does not trigger the required action
      - After replying to a prompt, the triggered action is not performed
      - Actions involving automatic sending of email fail
      - An event is lost
      - Action not triggered
      - Event rules not deployed after switching event processor
      - Event LogMessageWritten is not triggered
      - Deploy (D) flag not set after ResetPlan
      - Missing or empty event monitoring configuration file
      - Events not processed in correct order
      - Stopeventprocessor or switcheventprocessor commands not working
      - Event rules not deployed with large numbers of rules
      - Problem prevention in IBM Workload Scheduler environment
      - On AIX operating systems the SSM agent crashes if you have a very large number of files to be managed using event-driven workload automation
        On AIX operating systems the SSM agent crashes if you use the have a very large number of files to be managed using the FileCreated and FileDeleted event types of the FileMonitor events provided by even-driven workload automation (EDWA) feature.
      - File creation and deletion actions not triggered
    - Managing concurrent accesses to Symphony
    - StartApp Server problems
    - MakePlan problems
    - SwitchPlan problems
    - Create Post Reports
    - Update Stats
    - Miscellaneous problems
    - StartUp shows an error after upgrade
  - Troubleshooting dynamic workload scheduling
    This section provides information that is useful in identifying and resolving problems with dynamic workload scheduling, including how to tune the job processing rate and how to solve common dynamic scheduling problems.
  - Troubleshooting when automatically adding dynamic agent workstations to the plan
    This section provides information that is useful in identifying and resolving problems in the IBM Workload Scheduler environment when you enable the automatic adding of dynamic agent workstations to the plan.
  - Troubleshooting Dynamic Workload Console
    Describes how to troubleshoot problems with the Dynamic Workload Console related to connections, performance, user access, reports, and others.
  - Troubleshooting workload service assurance
    Gives you troubleshooting information about workload service assurance by explaining how it works and how it exchanges information between the modules. In addition, it provides solutions to common problems.
  - Troubleshooting switch manager
    Provides troubleshooting information about the fault-tolerant switch manager in terms of the event counter, the Ftbox, and link problems. It also provides solutions to some common problems with the backup domain manager.
  - Synchronizing the database with the Symphony file
  - Corrupt Symphony recovery
    Explains the symptoms of Symphony file corruption and links you to tasks that can recover the file on the master domain manager, fault-tolerant agent, or lower domain manager.
  - Support information
  - Date and time format reference - strftime
- Driving IBM Workload Automation
- Extending IBM Workload Automation
IBM® Z Workload Scheduler
Welcome to the IBM® Z Workload Scheduler documentation, where you can find information about how to install, maintain, and use the product.
Messages and Codes
Glossary
Installing IBM® Workload Scheduler
How to monitor your IBM® Workload Scheduler using the Dynamic Workload Console
How to create your scheduling environment using the Dynamic Workload Console
Notices

After replying to a prompt, the triggered action is not performed

An event rule of prompt status changed and recovery prompt is created and deployed, however, after a "yes" response to the prompt, the event rule action is not triggered. The following message is written to WebSphere Application Server Liberty Base traces:

 AWSEVP008I The following event did not match any existing event condition

Cause and solution:

The event rule action is not triggered because no match is found for the event condition. The combination of conditions specified can never be met. To workaround this problem, you need to modify the event rule and ensure that when specifying an event rule of prompt status changed, if you want to specify the recovery prompt, then you must obligatorily set the prompt status to "Asked".