Service execution and workload management
About this task
Among the processes supported by IBM Workload Automation, service execution is one of the key IT processes described by ITUP. Its mission is to deliver operational services to the IT infrastructure and to the enterprise.
The main service execution activities supported
by IBM Workload Automation are:
- Deliver service
- Manage delivery resources
- Manage workload
Workload management has the target to maximize the utilization of task execution resources and to minimize the total time that is required to deliver the output of task processing. This activity operates at both a macro-level and micro-level to prepare work schedules and to pre-process work items where necessary so that the delivery resources can be matched to the demands of the flow of work in an optimal fashion.
The
objectives of workload scheduling focus on:
- Managing the execution of activities according to business calendars, time constraints, and resource availability.
- Managing activities that have interactions between each other and have dependencies with each other and external entities and events.
- Enabling integration with business application environments like SAP R3 and PeopleSoft, and managing the running of activities in those environments.
- Managing the lifecycle for defining the activities to run and their running.
- Enabling monitoring and control on the running of these activities and collecting results and historical running data.