Returning a browser to its initial state if recording is interrupted

Browser options are changed during recording and are reset after recording is complete. If you interrupt recording, the browser stays in its changed state, and you may receive The page cannot be displayed messages. To fix this, reset the browser to its initial state.

Procedure

  1. Right-click the Internet Explorer icon, and select Properties.
  2. On the Connections page, click LAN Settings.
    1. If you do not use a proxy, in the Local Area Network (LAN) Settings window, clear Use a proxy server for your LAN.
    2. If you use a proxy:

      In the Local Area Network (LAN) Settings window, select Use a proxy server for your LAN, and then click Advanced.

      In the Proxy settings window:
      1. Add the proxy address and port number to the HTTP and the Secure fields.
      2. Remove the proxy address and port number from the Socks field.
      3. In the Proxy Settings window, click OK.
  3. In the Local Area Network (LAN) Settings window, click OK.
  4. In the Internet Properties window, click OK.