Troubleshooting issues in SAP tests

You can find information about the issues or problems that you might encounter while you test the SAP GUI. Details about issues, their causes and the resolutions that you can apply to fix the issues are described in the following table.

Problem

Description

Solution

The controls on the SAP Logon window are not recorded.

While you record the controls on the SAP Logon window, either the controls are not captured or the recognition of the controls is very slow.

You must first select the configured server name in the Connections column, and then click Logon.

The Close icon at the upper-right corner of the SAP Logon window is not recorded.

 The action performed on the Close icon on the SAP Logon window is not recorded. Even though if it is recorded correctly, the playback of the action on the Close icon fails.

While you record, you can click the context menu at the upper-left side of the SAP Logon window, and then click Close to close the application.

On the SAP server screens, the playback fails for some of the controls.

During the recording, even though the controls are captured correctly, when you use the Highlight option from the Object map, the correct control might not be highlighted. These controls might not be recognized correctly during the playback and the playback fails.
You can do the following steps:
  1. Insert controls by using the Insert test object tool.
  2. Update the existing control name with the inserted control name.

The recording monitor does not display the steps as soon as they are recorded.

When you record the test, the recording monitor is updated with each step that you record. But, sometimes the steps are not displayed in the recording monitor.

Due to buffering, the test steps might be updated in the recording monitor with some delay. You can proceed with recording. The steps are displayed in the recording monitor after the buffering is completed.