Enabling and disabling remote diagnostic logging for the HTTP/TCP proxy

To facilitate troubleshooting, HCL Quality Server administrators can view, download, and share detailed log events information for the HTTP/TCP proxy. The capability to display this information in HCL Quality Server requires enabling remote diagnostic logging for the proxy.

About this task

HCL Quality Server can display a diagnostic log that is a centralized view of log events of HCL OneTest™ API proxies.

By default, remote diagnostic logging to HCL Quality Server is not enabled in HCL OneTest™ API Agent or in the proxies supplied with HCL Quality Server.

Depending on the operating system of the computer upon which the HTTP/TCP proxy is installed, there are two ways to enable or disable remote diagnostic logging to HCL Quality Server for the HTTP/TCP proxy:

If you are using Unix-like systems, or Microsoft™ Windows™, you can modify the startup file of the proxy, which is located in <HCL Quality Server installation directory>\httptcp.
If you are using Microsoft™ Windows™, you also have the option to enable or disable remote diagnostic logging for the HTTP/TCP proxy by modifying the IBM RIT HTTP Proxy Windows™ service.
Note: This Windows™ service is installed if you selected the Install Service and Start on Boot options for the HTTP/TCP proxy while installing HCL Quality Server. By default, those settings are selected in IBM® Installation Manager,

Procedure

To modify the startup file of the HTTP/TCP proxy, perform the following tasks:

Use a text editor to open the startup.bat file if you are using Microsoft™ Windows™ or startup.sh if you are using Unix-like systems.

Table 1. HTTP/TCP proxy startup file locations for enabling or disabling remote proxy logging
Location in `startup.bat` file where you can make changes	Location in `startup.sh` file where you can make changes
`%_RUNJAVA% -Djava.util.logging.config.file=logging.properties -Djava.net.preferIPv4Stack=true -Djava.net.preferIPv6Address=false -cp ghproxy.jar com.greenhat.proxy.Main`	`"$_RUNJAVA" -Djava.util.logging.config.file="$_SCRIPTDIR/logging.properties" -cp "$_SCRIPTDIR/ghproxy.jar" com.greenhat.proxy.Main`

Edit the file as shown in the following table:

Table 2. Parameters for enabling and disabling remote diagnostic logging for the HTTP/TCP proxy to HCL Quality Server
To:	Change `startup.bat` as follows:	Change `startup.sh` as follows:
Enable remote diagnostic logging at debug level to HCL Quality Server. Note: Available levels are error, warning, info, debug, and trace. The `Java.Util.Logging` (JUL) appender defaults to "level:debug" if level is not set, so all events are passed to `Java.Util` and filtered there by the separate configuration.	`%_RUNJAVA% -Dgreenhat.logappender.net.NET=level:DEBUG -Dgreenhat.logappender.jul.JUL -Djava.util.logging.config.file=logging.properties -Djava.net.preferIPv4Stack=true -Djava.net.preferIPv6Address=false -cp ghproxy.jar com.greenhat.proxy.Main`	`"$_RUNJAVA" -Dgreenhat.logappender.net.NET=level:DEBUG -Dgreenhat.logappender.jul.JUL -Djava.util.logging.config.file="$_SCRIPTDIR/logging.properties" -cp "$_SCRIPTDIR/ghproxy.jar" com.greenhat.proxy.Main`
Enable remote diagnostic logging at debug level to HCL Quality Server and specify the URL for the network log appender. Note: Available levels are error, warning, info, debug, and trace. Instead of entering a specific URL, you can enter `url:auto`.	`%_RUNJAVA% -Dgreenhat.logappender.net.NET=url:http://IP address or host name:port_number/RTCP,level:DEBUG -Dgreenhat.logappender.jul.JUL -Djava.util.logging.config.file=logging.properties -Djava.net.preferIPv4Stack=true -Djava.net.preferIPv6Address=false -cp ghproxy.jar com.greenhat.proxy.Main`	`"$_RUNJAVA" -Dgreenhat.logappender.net.NET=url:http://IP address or host name:port_number/RTCP,level:DEBUG -Dgreenhat.logappender.jul.JUL -Djava.util.logging.config.file="$_SCRIPTDIR/logging.properties" -cp "$_SCRIPTDIR/ghproxy.jar" com.greenhat.proxy.Main`
Enable remote diagnostic logging at debug level and internal logging to HCL Quality Server. Note: Available levels are error, warning, info, debug, and trace.	`%_RUNJAVA% -Dgreenhat.logappender.net.NET=level:DEBUG -Dgreenhat.logappender.jul.JUL -Dgreenhat.loginternal=appender -Djava.util.logging.config.file=logging.properties -Djava.net.preferIPv4Stack=true -Djava.net.preferIPv6Address=false -cp ghproxy.jar com.greenhat.proxy.Main`	`"$_RUNJAVA" -Dgreenhat.logappender.net.NET=level:DEBUG -Dgreenhat.logappender.jul.JUL -Dgreenhat.loginternal=appender -Djava.util.logging.config.file="$_SCRIPTDIR/logging.properties" -cp "$_SCRIPTDIR/ghproxy.jar" com.greenhat.proxy.Main`
Enable remote diagnostic logging at error or warning level to HCL Quality Server. Note: Default remote log level is warning. Note: The `Java.Util.Logging` (JUL) appender is not present, so there will be no local file logging.	`%_RUNJAVA% -Dgreenhat.logappender.net.NET -Djava.util.logging.config.file=logging.properties -Djava.net.preferIPv4Stack=true -Djava.net.preferIPv6Address=false -cp ghproxy.jar com.greenhat.proxy.Main`	`"$_RUNJAVA" -Dgreenhat.logappender.net.NET -Djava.util.logging.config.file="$_SCRIPTDIR/logging.properties" -cp "$_SCRIPTDIR/ghproxy.jar" com.greenhat.proxy.Main`
Enable console logging at debug level and use detailed layout. Note: If Java™ logging is not enabled, you might want to enable console logging. Console logging layout can be detailed, standard, or compact.	`%_RUNJAVA% -Dgreenhat.logappender.console.CONSOLE=layout:detailed,level:DEBUG -Djava.util.logging.config.file=logging.properties -Djava.net.preferIPv4Stack=true -Djava.net.preferIPv6Address=false -cp ghproxy.jar com.greenhat.proxy.Main`	`"$_RUNJAVA" -Dgreenhat.logappender.console.CONSOLE=layout:detailed,level:DEBUG -Djava.util.logging.config.file="$_SCRIPTDIR/logging.properties" -cp "$_SCRIPTDIR/ghproxy.jar" com.greenhat.proxy.Main`
Enable console logging at debug level, use detailed layout, and log internal framework events. Note: Internal events will be sent to the console to help diagnose issues within the logging framework.	`%_RUNJAVA% -Dgreenhat.logappender.console.CONSOLE=layout:detailed,level:DEBUG - Dgreenhat.loginternal=console -Djava.util.logging.config.file=logging.properties -Djava.net.preferIPv4Stack=true -Djava.net.preferIPv6Address=false -cp ghproxy.jar com.greenhat.proxy.Main`	`"$_RUNJAVA" -Dgreenhat.logappender.console.CONSOLE=layout:detailed,level:DEBUG - Dgreenhat.loginternal=console -Djava.util.logging.config.file="$_SCRIPTDIR/logging.properties" -cp "$_SCRIPTDIR/ghproxy.jar" com.greenhat.proxy.Main`
Disable all logging.	`%_RUNJAVA% -Dgreenhat.logappender.none -Djava.util.logging.config.file=logging.properties -Djava.net.preferIPv4Stack=true -Djava.net.preferIPv6Address=false -cp ghproxy.jar com.greenhat.proxy.Main`	`"$_RUNJAVA" -Dgreenhat.logappender.none -Djava.util.logging.config.file="$_SCRIPTDIR/logging.properties" -cp "$_SCRIPTDIR/ghproxy.jar" com.greenhat.proxy.Main`

Save and close the file.
Restart the proxy if you selected the Install Service and Start on Boot options for the HTTP/TCP proxy while installing HCL Quality Server.

Alternatively, if you are using Microsoft™ Windows™, you can enable remote diagnostic logging for the HTTP/TCP proxy by modifying the IBM RIT HTTP Proxy Windows™ service as follows:
1. Run editProxyService.bat from an Administrator command prompt.
  
  The IBM RIT HTTP Proxy Properties window is displayed.
2. Click the Java tab.
3. Under Java Options on the Java tab, find the following default Java™ parameters:
```
-Djava.util.logging.config.file=<HCL Quality Server installation directory>\httptcp\logging.properties
-Djava.net.preferIPv4Stack=true
-Djava.net.preferIPv6Address=false
```
  Add the following new parameters under the default Java™ parameters:
```
-Dgreenhat.logappender.net.NET=level:DEBUG
-Dgreenhat.logappender.jul.JUL
```
  Note: For information about variations of these parameters, refer to Table 2.
4. Optionally, modify Level on the Logging tab to change the logging level related to the service itself. The default is Error.
5. Click OK.
6. Restart the Windows™ service. For example, open the Services applet in Control Panel and restart the IBM RIT HTTP Proxy Windows™ service.

Results

If you are using Microsoft™ Windows™, HTTP/TCP proxy log files are stored in specific locations as shown in the following table:

Table 3. Locations on Microsoft™ Windows™ systems where HTTP/TCP proxy logs are stored
Log type	Default location
Process	`C:\Users\<User name>\ghproxy`
Service	`C:\Windows\System32\config\systemprofile\ghproxy`

Note: The locations of the log files depend on settings in the logging.properties file in

<HCL Quality Server
installation directory>\httptcp