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Administrator Guide
This guide describes how to install Rational® Integration Tester. After you install the software, you can perform administration tasks such as configuration and integration of the product. This guide is intended for administrators.
Administering IBM® Rational® Test Control PanelRational® Test Control Panel
is a server-based web application providing a central repository for virtualized services. The Rational® Test Control Panel allows you to use virtual services published with Rational Integration Tester to create, share, and deploy virtualized test environments in IBM® Rational Test Virtualization Server.
Viewing Rational® Test Control Panel logs
If you are an IBM® Rational® Test Control Panel administrator, you can view the audit, activity, and diagnostic logs of Rational Test Control Panel.
Locating the logs
Rational® Test Control Panel produces two types of logs: messages.log and console.log. These logs provide information about the execution of the server. If the server fails to start, this is the only information that you have to debug the failure. The logs also include information about migration of the workspace, ports that it cannot listen on, files that it cannot find, or about HTTP requests sent to the server that it cannot understand. These logs are available on your hard disk, but not viewable on the Rational Test Control Panel web UI. The messages.log file contains the same log entries as console.log, but provides additional information (for example, what package logged the entry).

Administrator Guide
This guide describes how to install Rational® Integration Tester. After you install the software, you can perform administration tasks such as configuration and integration of the product. This guide is intended for administrators.
- Installation of Rational® Integration Tester
  You can find information about installing IBM® Rational® Integration Tester from the IBM Rational Test Workbench or IBM Rational Integration Tester package.
- Installation of Rational® Test Control Panel
  You can find information about installing IBM® Rational® Test Control Panel from the IBM Rational Test Workbench, IBM Rational Test Virtualization Server, or IBM Rational Performance Test Server package.
- Configuration of Rational® Integration Tester
- Administering IBM® Rational® Test Control PanelRational® Test Control Panel
  is a server-based web application providing a central repository for virtualized services. The Rational® Test Control Panel allows you to use virtual services published with Rational Integration Tester to create, share, and deploy virtualized test environments in IBM® Rational Test Virtualization Server.
  - Configuring IBM® Rational® Test Control Panel
    You might need to configure the Rational® Test Control Panel after the application is installed.
  - Getting started
    Start using the IBM® Rational® Test Control Panel.
  - Task flow: Working with the IBM® Rational® Test Control Panel Environments dashboard
    You can use the Rational® Test Control Panel Environments dashboard to perform various tasks such as starting, stopping stubs and scenarios, and modifying stub configurations after you have published stubs to Rational Test Control Panel. You can also lock the environment that contain the published stubs.
  - Task flow: Working with the IBM® Rational® Test Control Panel Infrastructure dashboard
    You can use the Rational® Test Control Panel Infrastructure dashboard to perform administrative tasks such as viewing agents and proxies registered with Rational Test Control Panel.
  - Task flow: Working with the IBM® Rational® Test Control Panel Network dashboard
    You can use the Rational® Test Control Panel Network dashboard to perform administrative tasks such as viewing recording or routing rules configured for agents and proxies.
  - Managing users
    IBM® Rational® Test Control Panel has multiple choices associated with its security model. Depending on the security option selected during installation of the Rational Test Control Panel, different options are available based on the user accounts.
  - Managing domains
    How to create and manage domains in IBM® Rational® Test Control Panel.
  - Working with Rational® Test Control Panel dashboards
    You can filter, search, sort, and choose the number of items to be displayed in IBM® Rational® Test Control Panel dashboards.
  - Deleting environments
    This topic explains how to delete environments.
  - Agent and Proxy administration
    Use IBM® Rational® Test Control Panel to view and control any of the Rational Integration Tester agents or proxies.
  - Viewing Rational® Test Control Panel logs
    If you are an IBM® Rational® Test Control Panel administrator, you can view the audit, activity, and diagnostic logs of Rational Test Control Panel.
    - Locating the logs
      Rational® Test Control Panel produces two types of logs: messages.log and console.log. These logs provide information about the execution of the server. If the server fails to start, this is the only information that you have to debug the failure. The logs also include information about migration of the workspace, ports that it cannot listen on, files that it cannot find, or about HTTP requests sent to the server that it cannot understand. These logs are available on your hard disk, but not viewable on the Rational Test Control Panel web UI. The messages.log file contains the same log entries as console.log, but provides additional information (for example, what package logged the entry).
      - Directories used when running as a Windows service
        The Rational® Test Control Panel writes to several directories.
    - Viewing the audit log
      If you are an IBM® Rational® Test Control Panel administrator, you can view the contents of the audit log. The audit log provides information about your overall activity in IBM Rational Test Control Panel (for example, failed login attempts, starting and stopping stubs, creating and deleting environments, and creating and deleting domains). These data may be useful for security reasons and for finding out who initiated a particular change (for example, who stopped a stub or who deleted a domain). You can view the audit log on the Rational Test Control Panel web UI.
    - Viewing the activity log
      If you are an IBM® Rational® Test Control Panel administrator, you can view, download, and share the contents of the activity log. The activity log provides information about your activity across the various components of Rational Test Virtualization Server. The data is particularly about the communication between, or control of these components; for example, recording and routing rules sent to proxies. You can view the activity log on the Rational Test Control Panel web UI.
    - Enabling and disabling remote diagnostic logging for the JDBC proxy
      To facilitate troubleshooting, IBM® Rational® Test Control Panel administrators can view, download, and share detailed log events information for the JDBC proxy. The capability to display this information in Rational Test Control Panel requires enabling remote diagnostic logging for the proxy.
    - Enabling and disabling remote diagnostic logging for the HTTP/TCP proxy
      To facilitate troubleshooting, IBM® Rational® Test Control Panel administrators can view, download, and share detailed log events information for the HTTP/TCP proxy. The capability to display this information in Rational Test Control Panel requires enabling remote diagnostic logging for the proxy.
    - Viewing the diagnostic log
      If you are an IBM® Rational® Test Control Panel administrator, you can view, download, and share the contents of the diagnostic log of Rational Test Control Panel. The diagnostic log provides information about the execution of the Rational Test Virtualization Server components. When enabled for a given proxy, this log records the same information as is contained in the log files that proxy writes to the disk, for example, information about how the HTTP proxy matches requests against the rules it has and whether it sends requests to a stub or to the live system. It might also include information about the execution of Rational Test Control Panel itself. You can view the diagnostic log on the server web UI.
    - Setting the log level
      The logging element in the server configuration file of Rational® Test Control Panel defines the log level.
    - Configuring logging for metrics storage (KairosDB)
      You can use the server configuration file of Rational® Test Control Panel to configure the level and location of logging for metrics that are stored by using KairosDB.
  - Viewing reports in Rational® Test Automation Server
    All the project stakeholders can view test reports for multiple testing products from the Results page on IBM® Rational® Test Automation Server. You can access the Results page from a web browser. Therefore, there is no need to install the desktop client.
  - Configuring stubs to connect to Rational® Test Control Panel and the HTTP proxy
    A stub running on its own may not be sufficient in some cases, because it might have dependencies on services such as Rational® Test Control Panel or the HTTP proxy. If the stub is running on the public cloud and the services are running in the enterprise, you must configure the stub to connect to these services.
  - Troubleshooting: Rational® Test Control Panel
    You can use workarounds to troubleshoot common problems that you might encounter when you use IBM® Rational® Test Control Panel.
- Integrations
  Rational® Integration Tester supports integration with various other tools for quality management, change management, software configuration management, and deployment automation tools such as UrbanCode™ Deploy.

Locating the logs

Rational® Test Control Panel produces two types of logs: messages.log and console.log. These logs provide information about the execution of the server. If the server fails to start, this is the only information that you have to debug the failure. The logs also include information about migration of the workspace, ports that it cannot listen on, files that it cannot find, or about HTTP requests sent to the server that it cannot understand. These logs are available on your hard disk, but not viewable on the Rational® Test Control Panel web UI. The messages.log file contains the same log entries as console.log, but provides additional information (for example, what package logged the entry).

Procedure

Go to the Rational® Test Control Panel installation folder and locate the log files.
- On Windows computers, the logs are in C:\Program Files\IBM\RationalTestControlServer\logs.
- On Unix and Linux computers, the logs are in /opt/IBM/RationalTestControlServer/logs.
Optional: Customize the location of the logs by setting the LOG_DIR variable in the following files:
- On Windows computers, locate the setenv.bat file. Typically, the file is in C:\Program Files\IBM\RationalTestControlServer\bin\setenv.bat.
- On Unix and Linux computers, locate the setenv.sh file. Typically, the file is in /opt/IBM/RationalTestControlServer/bin/setenv.sh.
Important: After every upgrade of Rational® Test Control Panel, reapply the change.