CRFCN0164E

Error getting value converter information from the customization file

This problem occurs when Rational® Functional Tester IDE or the playback or recorder processes are started.
The system displays an exception.
Verify that the *.rftcust file is present in C:\ProgramData\IBM\RFT\customization and RFT_INSTALL_DIR . Verify that valueConverters section is present and correct.