CRFCN0081E

No Customization directory is specified.

The Customization directory is not specified. For Windows the registry settings and for Unix the environment variable is not set correctly.
An exception is logged in Rational® Functional Tester debug file.
Depending on your operating system, complete one of these tasks:
  • For Windows environment check the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Rational Software\Rational Test\8\Rational FT Customization Directory customization directory and verify that it is set properly.
  • For the Unix environment check the environment variable RATIONAL_FT_CUSTOMIZATION_DIRECTORY is properly set. Contact support if the problem persists.
You can also check the error details in the debug file. To enable the debug file:
  1. Open the ivory.properties file located at <Functional Tester installation directory>\SDP\FunctionalTester\bin <Functional Tester installation directory>\HCLOneTest\FunctionalTester\bin
  2. Set rational.test.ft.debug.enabled=true
  3. Set rational.test.ft.debug.filter=default,1
  4. Save the file and open Rational® Functional Tester.