Resolving client migration problems

About this task

If a client is migrating/upgrading from one level to a higher level of Host On-Demand and receives a signature failure, this indicates that existing jar files are cached and do not match the files on the server. To resolve the problem, follow these steps:

Procedure

  1. Use the HODRemove.html utility to remove the existing cache client.
  2. Clear the browser's temporary cache.
  3. Clear the Java cache.
  4. Reaccess the client on the Host On-Demand server
  5. Remove the HODCC (server address) folder on the cached client PC.

What to do next

If this still fails to resolve the problem, contact IBM Host On-Demand Support.