Collecting data for WebFacing applications
If a problem with WebFacing is suspected, please first read through the WebFacing troubleshooting section and the links it references.
Collecting the following information will allow IBM® Support to better diagnose and resolve problems.
- Clear description of symptom. Accompanied by screen captures, reproducing instructions, circumvention if any, any other documents.
- WebFacing project version. From the WebFacing projects view, right-click the WebFacing project, select View Log. The overview tab of the log contains all necessary version information.
- Run time information, if applicable:
- Job logs for all QQF jobs: QQFWFSVR, QQFVTSVR, and the QQF# job(s) of interest.
- Eclipse .log file found in folder .metadata in your workspace.
- WebSphere® Application Server logs.
Parent topic: Troubleshooting WebFacing applications
Related reference:
Common Base Event logging support for WebFacing applications