Support resources

Use these resources to find product details, fixes, and support.

Search knowledge bases

Get the latest PTFs

Collect diagnostic data

Before you contact Support, be ready to answer these questions:
  • What software versions are you running?
  • Do you have logs, traces, and messages related to the problem?
  • Can you re-create the problem? If so, how do you re-create the problem?
  • Did you make hardware, operating system, or networking software changes?
  • Do you have a workaround for the problem?

Contact Support

Open a case, chat with Support, or connect to resources and communities through https://www.ibm.com/mysupport.