Updating the help.war file

The help.war contains the help system infrastructure that is used to display the help content. Sometimes issues that are reported with the help.war file are fixed after a product is released. You can download a later version than what was installed with your product to see whether the updates fix the issue.
Before you begin
Important: The help.war file that you download in this task does not contain any help content in it. Some products include partial or full content sets in the help.war that is installed with your product. If you replace the help.war as outlined in this task and do not create a backup, you lose this help content. You can retrieve the help content by installing it on your computer or server again.
Procedure
  1. Close the product.
  2. Create a backup of the help.war file that was installed with your product. This file might be named help.war or <product>help.war.
  3. Download the latest help.war file.
  4. Locate the configuration directory for your product: Example: C:\Users\user\AppData\Roaming\IBM\product\build\configuration
  5. Delete these directories to clear the help server cache:
    • com.ibm.ut.help.common
    • com.ibm.ut.ic.server
  6. Replace the help.war that was installed with your product with the help.war file you downloaded.
  7. Restart the help server by starting the product.

Feedback