This guide describes how to analyze and resolve some of the common problems that you might encounter while you work with Rational® Test Automation Server.

In addition to the list of problems that you might encounter, these resources are available to help you troubleshoot Rational® Test Automation Server problems. Known problems of Rational® Test Automation Server are documented in the form of individual technotes in the Support Knowledge Base. As problems are discovered and resolved, the knowledge base is updated and maintained with new information. By searching the knowledge base, you can quickly find workarounds or solutions to problems.

Troubleshooting documentation for Rational® Test Workbench

You can contact IBM® support if you are unable to troubleshoot the problem. Gather all the required background information and provide the details to IBM® support for investigation. For more information, see IBM Support.